Assistant Executive Director - Home Care - Atria Home Care

Job Location USA-NY-Western Long Island
Category
Care - Home Care
Community Name
Atria Home Care
Requisition ID
2020-133405

Overview

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.

 

Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in more than 225 locations in 27 states and seven Canadian provinces. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world.

 

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

The Assistance Executive Director (AED) is responsible for managing and supervising the business office functions. This individual serves as the Agency’s primary resource for handling and managing questions/inquiries related to, among other things, client cash receipts, client billing, vendor payments, expenses, employee payroll and employee benefits.  The AED supervises the Scheduling Department to ensure seamless delivery of services to clients and accurate billing, while minimizing overtime expenditures.  The AED also supervises the Recruiting Department with responsibility for hiring practices, wages, schedules and classifications to create and maintain a high functioning, competent team. This individual also supports the Executive Director and, when needed, leads the day-to-day operations on a fill-in basis.

  • Maintain and oversee specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
  • Provide a major focus on leading Agency recruiting and retention efforts by developing successful strategies in meeting Agency staffing goals, including, but not limited to, professional networking, working alongside the recruiter to develop strong relationships with local school placement offices, and publicizing the employee referral bonus program. Build and retain a high performing team that has high morale and meets objectives.
  • Participate in outside networking events in the surrounding community to foster excellent working relationships and establish networks and resources for client and employee referrals.
  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
  • Oversee the scheduling system and procedures, ensuring the effectiveness of the process.
  • Supervise the Director of Staffing Coordination with the development and scheduling of the client services staff according to agency policies, procedures and standards.
  • Assist the Executive Director with managing the Agency’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the Agency.
  • Manage and direct all accounts receivable, including pursuit and follow-up of unpaid balances.
  • Ensure correct coding of the Agency’s accounts payable and accrue expenses as needed.
  • Direct collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensure employee files are maintained in accordance with Atria’s policies and procedures, as well as federal, state, and local regulations.
  • Assist with month-end close process, including accrual preparation and analysis of general ledger/monthly operating statements. Work with Executive Director to fully understand operating results and trends.
  • Work towards the completion of special projects, requests, and assignments as appropriate.
  • Serve as the Agency’s “manager-on-duty” on a regular basis.
  • Assist in sales process by conducting inquiry calls as necessary.
  • Travel to all locations the Agency services to provide on-site support, oversight and direction to staff and build strong relationships with the communities.
  • Support the Executive Director in labor, client case mix, expenses and quality of services, and review and redirect activity, if necessary.
  • Demonstrate dedication to creating a safe working environment for employees.
  • Comply with all aspects of operations in accordance with Atria policies and federal, state and local regulations.
  • Act as a liaison and relationship builder between various parties, including but not limited to, field operations, the Support Center, Governing Body, the Agency representative appointed by the Governing Body, and staff. 
  • Participate with the Executive Director and Senior Vice President regarding planning or changes in policy, training, systems and adjustment preclusions.
  • Support the Executive Director in overseeing the implementation of an adequate and effective budgeting and accounting system at the local level.
  • May perform other duties as needed and/or assigned.

 

Qualifications

  • Associate or bachelor’s degree in Accounting, Business, Finance or a related field and two (2) or more years of experience with business office functions; or an equivalent combination of education and experience.
  • Three (3) or more years in business office management, finance or accounting preferred.
  • Working knowledge of general accounting, billing and collections and expense management practices.
  • Working knowledge of federal and state employment laws.
  • Past history of solid performance management skills, including the ability to communicate performance expectations and complete performance management expectations.
  • Able to perform budget analysis and variance reporting.
  • Proficient in using Microsoft Office and ability to operate standard office equipment.

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