Atria Senior Living

  • Director of Patient Services - Atria Home Care

    Job Location USA-NY-New York City
    Community Name
    Atria Home Care
    Requisition ID
  • Overview

    Atria Senior Living is a leading operator of independent living, assisted living, supportive living, and memory care communities in 190 locations in 27 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 14,600 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them continue making a difference in our world. 


    Atria is an equal opportunity employer.  Atria provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other classification protected by applicable law.  Atria also does not condone or tolerate an atmosphere of intimidation or harassment based on these protected classifications.  We require the cooperation of all employees in maintaining a discrimination-free and harassment-free work environment.


    • Ensure adherence to New York City Department of Home Health Care Regulations, and Safety Codes, and federal regulations for licensed home care agency, as well as all Agency Policies and Procedures.
    • Supervise, develop, and schedule the client services staff according to agency policies, procedures and standards with the support of the Agency Staffing coordinator.
    • Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.
    • Perform assessments, reassessments and monthly re-visits to determine client needs.
    • Develop appropriate Service Plan to meet client’s needs while ensuring safety and support client independence.  Consults with physician and receives physician approval and Orders for Service Plan.
    • Instructs staff regarding client’s needs and Service Plan.  Ensures that service plan is being followed and documentation is completed as necessary.
    • Operate the within budget and according to agency’s policies, procedures and standards.
    • Complete weekly Quality Enhancement reviews to ascertain if the agency is meeting state regulations and agency policies in multiple assigned locations.
    • Act as a consultant and resource for issues related to client care within the assigned territory.
    • Support assigned territory in recruiting, and scheduling.
    • Supervise assigned area private duty staff; and supporting nursing staff.
    • Be available to cover staffing when needed.
    • Cover entire agency as “On call nurse” at least monthly, or as needed for a 7 day duration 5pm to 9am weekdays, and 24 hours on weekends. Complete daily “On call nursing notes” as per Agency policy.
    • Work as “Manager on Duty” MOD at least one weekend per month, or as needed.
    • Administer medications as allowed per state specific guidelines when required.
    • Maintains skills in client care and clinical function.
    • Maintains medical records, complete paperwork and ARC in compliance with regulations and agency policy.
    • Provide activities of daily living assistance to the clients as needed.
    • Provide training and orientation to new staff members and ongoing training to current staff members.
    • Communicate to clients, families, department heads, staff, and Executive Director in an effective and respectful manner.
    • Support referrals and sales processes with promotion of a positive image of the agency.
    • Deliver and attend required training for self for professional licensure and agency.
    • Maintain positive relations with clients’ families and physicians.
    • Maintain active community and professional ties.
    • May perform other duties as assigned.


    • Two or more years as a registered nurse or licensed practical nurse licensed to practice as required by New York state regulations.
    • Experience in direct patient care and assessments/observation of clinical conditions.
    • Experience in recruiting, training and managing people in the healthcare field.
    • Experience at a supervisory level in homecare.
    • CPR certified and knowledge of basic first aid.
    • Experience coordinating educational events.
    • Must successfully complete the Atria management training, and all agency specified training programs.
    • Must complete all state required training to maintain licensure or certification.
    • Able to work flexible work hours due to demands of position.


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